SilverGames Responsible Social Gaming Policy

Version 2.0 — Effective as of October 22, 2026

At silvergames, we are committed to providing a fun, safe, and responsible social gaming experience. We understand that, for some people, social gaming can pose a risk of harm, and we provide tools to help our players stay in control.

This Responsible Social Gaming Policy does not stand alone. It forms part of, and is incorporated by reference into, the silvergames Terms of Use, and is to be read together with the Terms of Use, the Sweepstakes Rules, the Privacy Policy, and the Cookie Policy (collectively, the “Platform Documents”). When you accept the Terms of Use and the Sweepstakes Rules at registration, you accept all of the Platform Documents. The tools and commitments described in this Policy are available to every player.

Virtual Coins have no monetary value. Gold Coins are virtual tokens used exclusively for entertainment on the Platform. They have no real-world monetary value, cannot be redeemed for prizes, cash, or any other form of currency, and cannot be withdrawn, transferred, sold, or exchanged.

Sweeps Coins are free sweepstakes entries and are never available for direct purchase. Only Sweeps Coins that have been played in Sweeps Coin Games and have satisfied the applicable playthrough requirement, as described in the Sweepstakes Rules, may be redeemed for prizes.

When you purchase a Gold Coin package, you receive the Gold Coins immediately, and the money you pay is not placed at risk on the outcome of any game. silvergames is a social gaming and sweepstakes platform; it is not a gambling site. No purchase is necessary to play or to win, and a purchase will never improve your chances of winning.

No purchase is ever required to keep playing. You will never need to spend money to continue playing on silvergames, and running out of Gold Coins does not mean you must buy more. Free Gold Coins are awarded every twenty-four hours to every player who logs in, including players who have not won. Free Sweeps Coins are available daily and through the additional free methods described in the Sweepstakes Rules, including social media giveaways and the mail-in Alternative Method of Entry. The amount of Sweeps Coins obtainable through those free methods is not capped.

Continuous Play: In Alaska and Missouri, the Platform offers a continuous play feature. When your Gold Coin balance falls below a specified threshold while you are using the Platform, you may immediately claim a further free allocation of Gold Coins and continue playing. No purchase is required, and there is no waiting period.

If you find that you are spending more than you intended to keep playing, please stop and use the tools described below. Purchasing Gold Coins is always optional.

Playing Responsibly

Responsible play means staying aware of your limits. It involves:

• Playing purely for entertainment.

• Making sure gameplay does not interfere with your daily responsibilities, relationships, work, or finances.

• Taking a break whenever you feel you need one.

• Never playing to recover a previous loss, escape stress, or while under the influence of alcohol or other substances.

Taking a Break

If you feel you are at risk of developing a social gaming problem, or simply wish to step away for a while, you can set a temporary break directly from your account.

1. Log in to your silvergames account.

2. Go to Account.

3. Select Take a Break.

4. Choose how long you want to self-exclude. The break starts when you confirm your selection and cannot be shortened.

Your account will be locked from gameplay for the period you choose and will automatically unlock once it ends. During a break, you will not be able to play games or participate in sweepstakes promotions, and we will suspend promotional communications to you. A break cannot be shortened or cancelled once it has started.

Self-Exclusion

While self-excluded, you will not be able to access games, purchase Gold Coin packages, or take part in sweepstakes promotions, and you will be removed from all promotional communications.

All self-exclusion requests are treated with the highest degree of confidentiality. A self-exclusion cannot be reversed during the period you have selected.

We will not knowingly permit a self-excluded person to open a new account, and any account we identify as having been opened by a self-excluded person may be closed.

You may also request self-exclusion by contacting support@silvergames.us from the email address registered to your account.

A Note on Sweeps Coins During a Break

Sweeps Coins in your account remain subject to the expiry period set out in the Sweepstakes Rules, which runs from the date you last logged in. A long break may therefore result in Sweeps Coins expiring.

If you are concerned about this, please contact support@silvergames.us before setting a break. Gold Coins do not expire.

Age Restrictions and Protection of Minors

silvergames is strictly for adults aged eighteen (18) years or older.

We collect your date of birth at registration, and identity and age are verified before a Participant's first Gold Coin purchase and before any Sweeps Coins are credited to an account.

Any account found to belong to a person under eighteen will be closed, and all Virtual Coins will be forfeited.

If you share a device with a minor, we recommend that you:

• Do not save your password in a shared browser.

• Log out after each session.

• Do not store payment card details on a device a minor can access.

• Consider using parental control software.

If you believe a minor has accessed the Platform or created an account, please contact us immediately at support@silvergames.us.

Recognizing the Signs

Social gaming should be an enjoyable pastime. The following may be signs that play is becoming a problem:

• Playing for longer than you intended or finding it difficult to stop.

• Spending more on Gold Coin packages than you can comfortably afford.

• Neglecting work, study, family, or social commitments in order to play.

• Feeling anxious, irritable, or low when you are not playing.

• Concealing how much time or money you spend playing.

• Playing to escape stress, boredom, or a low mood.

• Borrowing money to purchase Gold Coin packages.

If several of these apply to you, we encourage you to use the tools in this Policy and consider seeking support.

Need Help?

If you or someone you know is experiencing problems related to social gaming, we encourage you to seek support. You may also wish to speak to your doctor or another qualified professional.

Helpful resources include:

• Gaming Addicts Anonymous: https://gamingaddictsanonymous.org/

• 1-800-GAMBLER

Contact Us

If you have any questions about this Policy or would like assistance in setting a break or self-exclusion, contact support@silvergames.us or use the live chat available on the Platform.

Legal notices should be sent to legal@silvergames.us.

Document Integration

The Platform Documents are not independent documents. They are published, accepted, and enforced as a single integrated set governing your access to and use of the Services. This Policy is incorporated by reference into the Terms of Use.

Acceptance of the Terms of Use and the Sweepstakes Rules at registration constitutes acceptance of all the Platform Documents, which are not accepted individually or selectively.

In the event of any conflict between the Platform Documents, the more specific provision shall govern.

The Platform Documents contain a single operative dispute resolution provision, which appears in Section 15 of the Terms of Use.

Our Staff and Marketing Practices

Our customer support staff are trained to recognize and respond appropriately to responsible gaming concerns and to direct players to the tools described in this Policy.

In our marketing, we present silvergames as a free-to-play social gaming and sweepstakes platform, and we state clearly and conspicuously that no purchase is necessary and that a purchase does not improve your chances of winning.

We follow these practices:

• We do not suggest that playing is a solution to financial difficulty or a source of income.

• We do not target marketing at persons under eighteen, self-excluded persons, or persons who have asked to stop receiving marketing communications.

• We never represent that a player has won a prize unless they have in fact won.

• We honor opt-out requests promptly.

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